PositionCamp/Catering ManagerPlace of Performance Mogadishu, SomaliaContract Duration Full TimeStarting Date March 2015OVERVIEW OF CTG GLOBAL
CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.
CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.
OVERVIEW OF THE POSITION
Planned for completion in the first half of 2015, our client’s Village will provide safe, comfortable, MOSS compliant accommodation and work space for International staff deployed to Mogadishu. Presently at construction phase, build of the facilities and installation of plant and equipment for Phase 1 is scheduled to be complete around April 2015.
The Village development is scheduled to be constructed in 3 phases.
The Camp/Catering Manager will be based in Mogadishu, accommodated in a secure camp which although basic is nevertheless safe, clean and well serviced including internet, television and three meals per day. The Camp/Catering Manager will be provided with a laptop and mobile phone. .
GENERAL FUNCTIONS
In this camp, our client provides lodging facilities, dining room services, recreational and leisure amenities to over 100 residents in state of the art containerized rooms.
The mandate of the Manager is to successfully coordinate and support all relevant activities of the Camp operations with a special emphasis on Team building, Client Management, Cost Management and Quality Health & Safety. The manager is required to have excellent Interpersonal Skills when dealing with a variety of contacts including the Client, the associates, residents and members of the public in general as it relates to the cleanliness and housekeeping operations of the facility.
In this camp, our client provides lodging facilities, dining room services, recreational and leisure amenities to over 100 residents in state of the art containerized rooms and permanent structure Kitchen and Dining Room.
The Camp/Catering manager will lead the team of chefs and catering assistants. The successful Candidate will be responsible for running the day-to-day catering operations and services in the Kitchen, Bar and dining facilities. The Camp/Catering manager will be responsible for monitoring the quality of the food and service and for making sure that their outlets perform well. The most important part of the job is achieving good quality at low cost and maintaining high standards of hygiene and customer satisfaction.
A key aspect to the role will be to supervise Local procurement, staff and potential contacts for subsequent development within the Airport/Village food sector. Ensuring Local customs are adhered to or mitigated through the provision of any service that is contrary to their belief systems.
Duties:
The successful candidate will report to the PM and is responsible for planning, organizing, directing and controlling departmental staff, resources and activities to meet established standards and Key Performance Indicators for the Village Operations, and ensure the efficient and effective provision of Camp services.
In addition the Camp/Catering Manager:
· Maintains responsibility and accountability for Personnel Management Functions of the department by utilizing support departments such as Human Resources, Occupational Health and Safety. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with our client’s Standards, Client Contract and applicable Agreements.
· Focuses on Quality Management to ensure both the standards in the Contract with the Client and Standards on Quality are met and maintained in association with the PM.
· Develops and follows appropriate policies, procedures, job routines to meet the needs of the village.
· Provides written and verbal reports on activities and statistics on a monthly basis.
· Conducts regular business reviews with clients and tracks performance weekly to KPIs.
· Drives and guides the team on quality assuring ensuring that adequate staff and supplies are available to perform said tasks
· Demonstrates visible leadership to drive safety culture and assures a safe work environment for the staff
· Responds to concerns and request with a sense of urgency and take necessary corrective action including timely follow-up.
· Update and create procedures
· Perform other duties as required.
· Liaison with other stake holders is an important aspect of this position. There will be a need for ongoing communication with HART security team, UN officials particularly those from the United Nations Department of Safety and Security (UNDSS) and other officials associated with the Camp.
ESSENTIAL EXPERIENCE
Education
· A degree or diploma from a recognized tertiary institution.
Work Experience
· At least five (5) years of management experience, preferably in Camp/hospitality management, within food services and Life Support role.
· Working knowledge of catering and housekeeping systems and procedures.
· Demonstrate an ability to execute and deliver, managed large teams in complex environments.
· Strong financial management abilities.
· Great people management skills and labor relations experience.
· Ability to communicate effectively in written format and oral presentations.
· Strong organizational skills and time management.
· Excellent customers and clients relationship skills.
· Strong problem solving, decision-making and analytical skills
· Excellent computer skills using email, excel, power point
Languages:
· Good knowledge of written and spoken English. An understanding of Somali and Kiswahili will be helpful.
HOW TO APPLY:
Interested candidates should submit their CV along with their application letter via e-mail tocareers@ctgglobal.com with reference to “BHJOB2678_702” in the subject line. Short-listed candidates will be contacted for an interview.
